DESIGNJET UPDATE Designjet T120 and T520 Printer Series Date: June 2013 Impact/Severity: Urgent Region:NA Support Area: PL30 Hardware Part Removal & Installation Audience: Post sales Confidentiality: HP Restricted (Engineering) - HP workforce Main PCA service kit issue (APJ and NA) This document describes an issue with Main PCA service kits delivered to APJ and NA: parts are being delivered without USB Thumbdrive firmware Part Number Service part description CQ891-67003 AXL MAIN PCA BASIC SV CQ890-67023 AXL PRO MAIN PCA SV Parts can be used, but the engineer must reuse the old Main PCA USB firmware; adding it to the new one before printer repair. The printer will not boot if the part is used without the USB. Manufacturing date on parts without USB: 15th Nov, 2012 - 31st May, 2013. SEE PHOTO for more details.
Posted on: Tue, 18 Jun 2013 19:12:59 +0000
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