Dear Candidate, You are receiving this mail because the recruiter considers your profile to be suitable for the following job opportunity posted on Naukri. The details of the job are the following: View this Job Job Synopsis Walk In For Process Associate / Developer - Technical Support Company: GENPACT INDIA Experience: 0 to 4 yrs Location: Hyderabad / Secunderabad Walk-in details: Date- 27th November to 29th November , Starting Time: 10 AM Job Description WALK IN INTERVIEWS: Time: 10 AM 3 PM Date: 27th Nov (Thursday) to 29th Nov (Saturday) Contact: 1800-103-0050 (Hiring Toll Free Number) or 9908173486(M)/ 8712879411(M) Venue : Genpact, 14-45, IDA Uppal Opp., NGRI, Habsiguda. Hyderabad Please carry a copy of your Resume, a Photo ID proof and 2 passport size photographs Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations. We help clients become more competitive by making their enterprises more intelligent: more adaptive, innovative, globally effective and connected. Genpact stands for Generating Impact for hundreds of clients including over 100 of the Fortune Global 500. We offer an unbiased combination of smarter processes, analytics and technology through our 65,000+ employees in 24 countries, with key management based in New York City. Behind Genpacts passion for process and operational excellence is the Lean and Six Sigma heritage of a former General Electric division that has served GE businesses for 16+ years. Special Recruitment Walk-in Drive Process Associate / Developer Technical Support Job Role: Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries. Resolve issues pertaining to N/W, OS, H/W, MS Office, IE. Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively. Document & add new issues/solutions to Knowledge Management Repository. Utilize professional techniques to retain & delight customers. Use of soft skills - Listen, Empathy, Courtesy etc. Provide quality service & resolve concerns efficiently & professionally. Experience : 0 to 4 years Qualification : BTech, BCA, BSc, Diploma - Computers Role: Other Industry Type: BPO / Call Centre / ITES Functional Area: Other Keywords: Hiring, Lean Six Sigma, Technical Support, Inbound Calls, Service Quality, Key Management, Developer, Process Associate, process developer, process executive, process officer Desired Candidate Profile Education: (UG - B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization, BCA - Computers, Diploma - Computers) AND (PG - Any Post Graduate - Any Specialization) AND (Doctorate - Doctorate Not Required) Company Profile GENPACT INDIA genpact
Posted on: Thu, 27 Nov 2014 23:31:05 +0000
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