Dear Students, This is to inform to the entire Final Year pass-out students of 2012-13 Batch that there is a Placement Drive by IBM. A Campus Interview will be conducted by IBM. The details are: - Venue - Raisoni Group of Institutions, ShraddhaPark, MIDC, Nagpur Date - 2nd August 2013 (Friday) Time - 9:30 am Batch -2011/12/13 Passed-out Batch EligibilityCriteria : 55% or 5.5CGPA in the Highest Degree, AnyGraduate (10+2+3), B.E/B.Tech, Any Post Graduates, DiplomaHolders (10+3) , Good Communications Skills (both spoken and written)/ softskills PositionTitle - GPS –EUS Job description- Providing Voice support to IBM InternalEnd Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. Remote Infrastructure support delivery, Perform problem cause analysis, Resolve routine customer problem, Ability to Identify Opportunity& Implement Process Improvements. Has technical experience and skills in the areas of problem determination, creativity and analysis. Ability to meet a set of defined account agent Productivity measurements. Mandatory Skills Understanding of operating systems,Windows 2000/NT/XP configuration options and troubleshooting. Browser Support -Internet Explorer. Proficient in network connectivity troubleshooting, TCP/IP,Dial-up, Token Ring, Ethernet, LAN/WAN. Excellent oral and written communication skills. Excellent customer Service orientation. Neutral accent Fluency in Communications Skills (both spoken and written)/ soft skills Job Location- Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts.Shifts will 24x7 in nature and can vary depending on geographies supported. Salary - As per company’s policy Selection Pattern/Process 1) Aptitude Test 2) GD 3) Technical Round 4) HR Round Note: 1) Students are supposed to carry their College ID card, Resume (3 copies), Original Documents, passport size photostat the time of the interview. 2) It is expected that students must be in full college uniforms at the time of placement drive. 3) Once placed student will not be allowed to sit in another placement 4) You all are requested to register yourself in attached excel sheet data format by 4 pm today(29 July 2013) .Also send your Resume/CV . Kindly convey this message to your friends.
Posted on: Mon, 29 Jul 2013 18:31:43 +0000
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