December 10, 2014 Scam # 10 – Something is wrong with your computer but, we will soon be in control. A scam that has been going on for several years doesnt seem to be going away seems very real. It begins with a friendly sounding voice, often with a foreign accent, announcing that they are a representative from Microsoft. Weve had a report from your internet service provider of a serious virus problems from your computer, the caller continues to explain. The person then continues with the charade trying to convince you that your computer has critical errors in its operating system. Soon they will be remotely accessing and controlling your computer. How the Scam Works You receive a phone call from someone claiming to be from Microsoft, or they may even claim to be from your own internet provider. They may even call you by name and use your correct address. The person claims that your computer has serious errors that they will help you fix. They may direct you to a logging program on your computer that may show some errors to convince you that they are legitimate. The so-called technician then asks you to log onto a website where you will be able to download software that will help you fix the problem. The download is actually a program that will allow them remote access to your computer. Once the software is downloaded, they can control your machine anytime. Most of these calls have originated from India, but could come from the US. Microsoft tech support will not call you unless you contacted them first. What to do if you receive one of these calls: Realize that it is a scam. Dont engage the caller in conversation as they can quickly win your confidence. Do not go to any website that the unsolicited caller asks you to . And, never download software that you did not intend on downloading . Record the phone number for use in reporting it and blocking it. Contact ic3.gov , or https://ftccomplaintassistant.gov/#crnt&panel1-1 and file a complaint.
Posted on: Wed, 10 Dec 2014 15:30:02 +0000
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