Dental Nurse Receptionist Reference Number 005162 Location London Position Type Permanent Department Dental Salary £21500 - £21500 Dental Nurse Receptionist Bupa Health Clinics (BHC) is one of five Bupa UK businesses. We provide a whole range of products and services to our customers, and are there when they need us most – whatever their stage of life, and whatever health and wellbeing challenges they face. We are the leading provider in the UK of high quality, added value personal and corporate preventive health services and have a wide variety of roles in various locations around the UK. BHC is positioned as a trusted adviser and provider of integrated health care solutions; services include health assessments, occupational health, primary care, dentistry and musculoskeletal medicine. The services are delivered from some fifty sites throughout the UK, as well as from corporate clients’ premises. Roles in all areas are always rewarding and you’ll be rewarded too, with excellent benefits and career opportunities. Canary Wharf, London Permanent. Job Summary This is a very varied and fast paced role for an experienced Administrator. Youll be meeting and greeting customers as they visit the Bupa Centre for appointments and treatment and will be pivotal in ensuring they receive the best possible customer service experience. Youll also be taking calls to book and amend appointments, talking customers through whats involved as well as preparing all the relevant paperwork and ensuring all customers have completed relevant documentation for their appointment. This is a dual role of both reception and administration, when based on the front reception, youll be phone based as well as meeting and greeting customers face to face, and will be undertaking administration tasks throughout the day. Key Responsibilities Providing support for the medical secretarial team Logging customers onto the system upon arrival Monitoring levels of stock and stationery and maintaining an accurate filling system Liaising with clinical colleagues to ensure a smooth and professional handover of the customer Handling any customer complaints in a timely and empathetic manner Using various in-house systems, updating customers details and appointment details Asssting the dentist as and when needed Specific Skills GDC Registered Dental Nurse Previous office based experience is essential Excellent customer service skills Confident approach with strong diplomacy skills Very organised and flexible with an ability to multi task Good administration skills with an ability to use various in-house systems at the same time, knowledge of SOE essential What we’ll give you Well look after you with our contributory pension scheme, bonus scheme and annual salary review and help balance your home and work life with 25 days holiday each year (pro rata for part time employees). We’ll also help keep you in shape with free Bupa health screens and access to our 24 hour health line and give you regular training and coaching to support and develop you
Posted on: Tue, 30 Sep 2014 00:15:55 +0000