Department: Neonatal ICU Schedule: Part Time Shift: Day/Night Rotation Hours: 12 hour shifts FTE: 0.60000 Job Details: Assist and support healthcare providers by performing clerical, reception and general office activities which support patient care services and the department’s operational activities. Primary support is to the department(s) or office(s). Secondary support is to external customers such as patients and their families. High School education or equivalent required. Minimum of one year of clerical/general office support experience required. Previous CRT and PC experience preferred. Previous customer service experience desired. Experience in healthcare environment preferred. Basic knowledge of Microsoft Word and Excel required.Proficient with computers to include keyboarding, basic navigation and use of email applications required. Ability to communicate effectively both in verbal and written form required. Ability to multi-task required. Ability to deal with difficult or challenging customer interactions and appropriately escalate to management required. Ability to work with multi-line phone systems required. Ability to communicate calmly during crisis situations required. Knowledge of basic medical terminology preferred. EEO/AA Employer-Protected Veterans and Individuals with Disabilities PC Users: Please disable your pop-up blocker be
Posted on: Wed, 16 Jul 2014 08:16:30 +0000
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