Did You Know? The NSSC manages two ServiceNow projects that will - TopicsExpress



          

Did You Know? The NSSC manages two ServiceNow projects that will greatly enhance the NASA users experience, make ordering goods and services from the NSSC easier. These projects are: The Order-to-Pay (OtP) project consists of new requirements to improve the Center validation process for reconciling Agency Consolidated End-User Services (ACES) invoices and for creating new services in the Enterprise Service Request System (ESRS) for tech refresh (Early Tech Refresh [ETR] and Like-to-Unlike refreshes); and The ServiceNow Migration project which will migrate all NSSC workflow from BMC Remedy to ServiceNow (I3P and non-I3P workflow). Read more about the ServiceNow Migration and the NSSC at: https://answers.nssc.nasa.gov/app/answers/detail/a_id/6707/related/1
Posted on: Fri, 19 Dec 2014 14:52:31 +0000

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