Dish Network cancels service early to 10+ year customer who cancelled service because they refused to provide Fox News. Service was paid through January 21 but Dish cut service off on January 2, effectively giving them pay for 3 weeks of service they did not provide. This customer was me. I called Dish when they took Fox News off and asked that they turn it back on. They refused to do that so I asked when my service expired and was told I was paid through January 21. I then told them I would no longer use their service. I asked that it be stopped at midnight on January 21. The service rep said that would be done. I bundle Dish with my phone and wireless service. When the bill came showing Dish network was paid through January 21, I called the phone company to make sure I would not be billed for service past that date. The Frontier customer service rep told me the records showed that Dish Network had already notified then that my service was cancelled effective January 22 and they were not to bill me anymore. Then on January 2 while my first wife Bobby was watching the Celtics play basketball the picture went blank and a screen came up saying service not authorized. A call to Dish Network showed they cancelled my service three weeks early with no explanation as to why this happened. When I gave the facts as presented here, the service was turned back on with a promise that it would not be cut off before the paid up date. Why did this happen? Because Dish is run by an Obama supporter and is a progressive? I dont know. But whatever the reason a company cannot expect to keep customers or recruit new ones if they refuse to treat their existing customers with respect. I had a full month to decide weather or not to keep Dish Network when they finished negotiations with Fox News. Dish Network assured that I would not be a customer because of what I perceive to be a criminal action. If you agree with my actions, please share this post.
Posted on: Sat, 03 Jan 2015 03:41:38 +0000
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