District Managers Operations 3 Posts Posted in Admin on January 21, 2015 Home Affairs Job Type Full Time Location Western Cape, Mpumalanga Address Cape Town, Mpumalanga Description : We need a strategic thinker and leader focused on strategy to use his/her influence to lead and manage the overall operations and performance of Civic, Immigration and Support Services. SALARY : An all-inclusive salary package of R819 126 to R964 902 per annum (Level 13), structured as follows: Basic salary – 70% of package; State contribution to the Government Employee Pension Fund 13% of basic salary, The remaining flexible portion may be structured in terms of the applicable remuneration rules. CENTRE : Mpumalanga: Gert Sibande District Municipality Ref No: HRMC 3/15/3a Western Cape: Cape Town Metro District Municipality Ref No: HRMC 3/15/3b Western Cape: West Coast District Municipality, (This is a re-advertisement, and applicants who applied previously need not re-apply) Ref No: HRMC 3/15/3c REQUIREMENTS : A 3 year National Diploma /Degree in Social Sciences or NQF level 6 qualification with minimum of 5 years’ experience in Civic and Immigration services or Operations Management, with 3-5 years’ in a management position • A relevant postgraduate qualification will be an added advantage • Knowledge of the Human Resource Plan, relevant legislation and prescripts as well as the Public Service Regulatory Framework • Knowledge and information management skills • Confidence to make decisions and solve problems • Business report writing skills • Programme and project management skills • Computer literacy • Financial management skills • Communication including presentation skills • Planning and organising, policy development, operations and logistics management skills • Competence in research methodology and analysis • A valid drivers’ licence, willingness to travel extensively and work extended hours is essential. DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: Manage operations of the Civic and Immigration Services in the District / Metro Municipality in accordance with the service standards • Manage Civic Services operations on the issuing of enabling documents (eg. birth, marriages, and deaths, travel documents, IDs / Smart Cards etc) •Manage Immigration operations (eg. port of entry, law enforcement, deportations and inspectorate functions) • Align and integrate national immigration initiatives, processes and policies to achieve improved efficiency and effectiveness in service delivery • Ensure the accessibility of DHA services by the public and management of outreach programmes • Ensure the delivery against the mandates derived from the Government’s Programme of Action (POA) • Provide inputs in the development of Civic and Immigration Services strategies • Oversee operations and activities of all local offices and Ports of Entry to meet the needs of the clients in line with the departmental service standards • Oversee the integrity of the national population register in the district as well as ensure effective utilisation of all relevant Civic Services systems • Identify external trends and patterns that will impact the medium and long term footprint and channel development as well as Immigration Services • Facilitate the development of the footprint at Local Offices (small, medium and large), Permanent Service Points, Thusong centres, Health Facilities and Mobile Offices • Revisit, review and streamline all processes to ensure accuracy and efficiency in operations execution • Manage the implementation of a service delivery plan with measures to improve and monitor service delivery, combat corruption and address and prevent backlogs • Act as a change agent for transformation and communicate, motivate and drive change initiatives within the district • Recommend and implement performance improvement initiatives • Drive consistency and uniformity by enforcing Standard Operating Procedures (SOPs) and creating uniformity within DHA offices and Port of Entry (POE) that adhere to set requirements • Serve as a project leader within the District Municipality to ensure effective project management implementation • Identifying policy gaps, provide inputs and comments on drafting policy documents • Ensure effective interpretation and implementation of Civic Services and Immigration legislative framework • Ensure effective management of compliance with legislation, regulations, DHA policies and procedures within the unit • Manage the delivery of the Operational plan against the agreed objectives and timeframes • Report on the performance of the District Municipality against the APP, BP and Operational Plan to the Provincial Manager • Develop technical expertise within the District Municipality and keep abreast of technological advancements • Draft and submit reports that are required or delegated by Ministry, Director-General, Deputy Director-General or other Business Units • Develop quality and risk management frameworks, standards and practices • Ensure effective management of external contractors and suppliers within the Unit • Ensure effective development and management of internal Service Level Agreements • Ensure effective alignment of Civic and Immigration Service’s budget and reporting to the Department’s Strategic Planning in terms of the Treasury Regulations and PFMA of 1999 • Ensure effective talent management within the unit (attraction, retention, development) • Ensure effective and compliant implementation of performance management within the Province • Liaise with various internal and external bodies/institutions on matters relating to Civic and Immigration Services functions • Recommend stakeholder development patterns within the District Municipality • Ensure that the DHA services and plans are in line with the Integrated Development Plan (IDP) of the Metro- Municipality • Ensure the delivery of services against the mandates derived from the Government’s Programme of Action (POA) • Represent the Province at management and other government forums • Liaise and co-ordinate with governmental, non-governmental institutions and other structures and organizations • Manage key stakeholder relationships related to the delivery of services • Manage external contractors and suppliers in an efficient manner • Interaction with Provincial and Local government • Ensure effective management of compliance with legislation, regulations, DHA policies and procedures within the Unit • Ensure compliance with all audit requirements within the Province/ District/Metro • Prepare, monitor and control the annual budget so that expenditure is in line with financial requirements and the strategy of the Unit • Ensure that supply chain management and asset management are effectively managed in line with Treasury Regulations and PFMA • Ensure the management of grievances, discipline and terminations in the District Municipality • Ensure that managers are equipped with the required skills to manage transformation and transition. ENQUIRIES : Mr WD Hlongwane, Tel No: (012) 406 4235 How to apply : APPLICATIONS : To Apply: Quoting the relevant reference number, E-mail your CV (including at least 3 references), certified copies of qualifications, ID and drivers licence, together with a completed Z83 application form which can be downloaded from our website, by the closing date to: [email protected] Applications must be sent in time to the correct email address as indicated at the bottom of the circular, to reach the address on or before the closing date. Applications send to a wrong address and/or received after the closing date or those that do not comply with the requirements, will not be taken into consideration. CLOSING DATE : 23 January 2015 NOTE : Applications must be submitted on the Application for Employment Form (Z.83), obtainable from any Public Service department or at gov.za and should be accompanied by a comprehensive CV, including the details of at least three contactable referees (should be people who recently worked with the applicant) and certified copies of qualifications and identity document. It is the responsibility of applicants in possession of foreign qualifications to submit evaluated results by the South African Qualifications Authority. Where a valid driver’s licence is a requirement, applicants must attach certified copies of such licences. If no contact is made within three months of the closing date, please accept that the application was unsuccessful. Successful candidates will be required to enter into a performance agreement and be subjected to security clearance procedures. Successful candidates may be required to undergo a competency assessment. Candidates who possess a tertiary qualification, as well as those who promote representivity (especially People with Disability), are encouraged to apply.
Posted on: Thu, 22 Jan 2015 04:35:36 +0000
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