Dollar Thrifty Automotive Group, Inc. - Augusta, GA - JOB SUMMARY: Responsible for greeting customers, processing rentals and selling optional services, answering and receiving telephone calls, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with shuttle drivers for customer pick-ups. Fantastic bonus plan in addition to a competitive hourly wage! RESPONSIBILITIES/ESSENTIAL FUNCTIONS: Greet customers, complete necessary rental or parking information, disclose rates, terms and conditions of rental and obtain customer signatures while using effective sales techniques to encourage customers to utilize service options. Receive telephone calls and handle customer-related issues; direct other phone calls to appropriate personnel or take messages. Complete, review and submit various reports to supervisor. Maintain and update rental agreement files; contact and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions. Bala... - Permanent - Full-time bit.ly/1CRg5Ox
Posted on: Sat, 06 Dec 2014 14:56:05 +0000
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