Dont ever tell irate customer to lower their voice. Deal with the - TopicsExpress

Dont ever tell irate customer to lower their voice. Deal with the source of their anger and frustration. Off course I lost it. Who wouldnt? My electrician goes to VOLTEX ELECTRICAL SUPPLIERS on Louis Botha Avenue in Bramley, to by an earth leakage. The package is tempered with and the seal broken. he queries this obvious problem and he is told all is well. The unit malfunction immediately after being fitted. He takes it back today and he is told there is no more stock and the unit will be sent to the factory for repairs. The verdict. I must wait for an indefinite period. Im like really? Give me back my money and the assistant says not you cant get it. Thats when HELL broke.

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