Excellent Job Opportunity With Lucrative Incentives & Perks! Collabera Is Looking To Hire Professionals With Excellent English Communication Skills And Zeal To Work In A Customer Facing Role • Job Title: Customer Relationship Executive • Job Location: Bangalore, Karnataka • Shift Time: 6 pm to 4 am IST Job Scope: This position is responsible for developing and maintaining excellent customer relationship to ensure customer satisfaction. Job Responsibilities: • Resolve and address questions and concerns from customer in a timely manner. • Develop and maintain customer relationships; ensure excellent customer satisfaction. • Coordinate with internal teams to ensure excellent Collabera experience for customer. • Act as bridge between client, Collabera departments and customer; provide feedback, counselling and training guidance as required. • Follow up with Red Flag (high risk) customer. • Must be willing to travel onsite as per need of business. Required Skills: • 2+ years experience in Customer Relationship Management • Excellent English speaking and writing skills • Excellent Interpersonal Skills • Flexibility to Travel (National as well as International) • Previous experience working with US-based customers is highly preferred How To Apply For This Position: Please email your resume to barodahire@collabera or rajvi.gandhi@collabera
Posted on: Tue, 08 Jul 2014 06:38:27 +0000
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