Expatriate Medical Case Manager Job Reference - VAC-15043 Job Title - Expatriate Medical Case Manager Location - Esher, Surrey Salary - £35k-£40k per annum Hours - Full time, hours are worked over 4 days My client is one of the worlds leading providers of international medical, security and travel assistance services. They ensure the welfare of over 2 million people on behalf of multi-national corporations, governments, non-governmental organisations and insurers. From their Esher office they provide the service 7 days per week between 8am and 10pm, outside of these hours the service is provided by offices in New Zealand, Australia and Singapore. The Role Medical Case Managers, along with Assistance Coordinators remotely coordinate medical requirements and care plans for individuals and their families posted overseas, to ensure we provide care to the highest standard. The role is extremely diverse, and may cover; *Pre-posting screening assessments. *Travel vaccination requirements. *Medical advice, which may require liaising with one of our in-house GPs. *Medical advice on current treatments and specific treatment plans. *Case Management from initial consultation to discharge. *Care plans for pre-existing conditions, taking into account local facilities, nature of case and cost of care. *Organisation of repatriation or evacuation, including patient care and travel/accommodation for their dependants. *Support through the management of repatriation requirements, whilst considering the limitations of travel for sick/injured individuals. All newly appointed Medical Case Managers go through a comprehensive induction training programme to ensure they are fully training and able to provide the level of service required and expected by the clients. Training includes; in-house case management system (CMS), levels of cover, authorisation for treatment, costing and planning care plans and repatriation or evacuation procedures. The Hours They provide a 24 hour service 7 days a week. From the Esher office service is provided between 8am and 10pm, outside of these hours the service is provided by their New Zealand office (from 10pm to 8am). They work a 36 hour week, Monday to Sunday, in order to provide the cover required they operate two shift patterns 8am to 6pm and 12noon to 10pm with a one hour break. The Person They are looking for bright, friendly registered nurses (band 5 or above) with a minimum of 3 years recent clinical experience. Applicants should have basic IT skills, excellent written and verbal communication skills the ability to work within a team environment as well as directly with clients, and be able to work independently in order to plan and manage their caseload. Experience of working within a government, military or overseas environment or medical insurance, assistance sector, or repatriation experience would be an advantage. If you would like to apply for this post please contact Emma on 0161 6696170 or email your CV to [email protected]
Posted on: Fri, 02 Jan 2015 15:39:20 +0000
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