FedEx No more, If you live in the Middle East you should think - TopicsExpress

FedEx No more, If you live in the Middle East you should think several times before mailing anything via FedEx. Another typical example of double standard; While living in the U.S. I used fedex as well as other shipping companies. In most cases they were accurate in their delivery date. In case of a delay they would definitely compensate the client. Well, recently I shipped some documents including medical reports to NY from Cairo Egypt The delivery was 11days late, while the cost was about $70, I had a very hard time reaching their costumer services in Egypt and finally that was their response: Sorry its fedex policy not to compensate customers in the Middle East. Here is a copy of fedex response: Please note that we will not able to honor a refund for this package as no claim could not be handled for delayed shipments as per FedEx policy. Best Regards Ahmed Mohamed Customer Care Team Leader Egypt Express License of Federal Express Corporation

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