Following recent reports of poor care people who are dying have received, with bad communication often being seen as the root cause, our lead charity, the National Council for Palliative Care, together with the Social Care Institute for Excellence, have launched a new film on the importance of the language health and social care professionals use. The video looks at the words that care and health staff often use when someone has been given a terminal diagnosis or is dying. It prompts practitioners to ask themselves whether the words they are using are both clear and convey compassion.
Posted on: Fri, 12 Dec 2014 11:08:19 +0000
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