From a friend.... "After writing commendations for a crew who - TopicsExpress



          

From a friend.... "After writing commendations for a crew who busted their tails above and beyond without complaint yesterday when we were extremely busy, I decided to look up my issuance stats. For the past 12 months, I have written 7 disciplinary tickets and 84 commendations. I firmly believe recognizing good behavior is a much more effective management tool than punishing bad. The great majority of the time, people will exceed expectations if they know they are supported and appreciated, and they will bend over backward for you if they know you respect them and have their backs. Negativity is contagious. So is excellence. Which do you choose to spread?" Which road will YOU take?
Posted on: Mon, 08 Jul 2013 05:00:24 +0000

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