Got Windows 8.1 (64 bit) and struggling to have iTunes recognise - TopicsExpress



          

Got Windows 8.1 (64 bit) and struggling to have iTunes recognise any mobile device since the new 11.1.4 update? Follow these silly steps to fix it: It appears that the 64bit install messed up the device drivers for the Apple mobilie devices connecting as USB. Make sure you are using an administrator account. Any of them on your machine will do for the following a) Get Windows to restart the drivers: - disconnect your USB device and close ITunes - connect your USB device - if ITunes loads, close it. b) File explorer: Open File explorer and browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers In that folder there should be a set of files named usbaapl64.... right click on the one ending in INF Select Install. Its very quick. remove the USB device c) Restart the computer. When you login again, load ITunes before you attach your USB device.
Posted on: Sun, 26 Jan 2014 22:42:10 +0000

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