Greetings Guardians! We sincerely apologize for any inconvenience our Guardians have faced. As we continue to work on potential fixes to the connection issues, for our Android users we recommend the following fix. 1. From your Android device, go to the settings menu. 2. Open up the app manager 3. Find the Hello Hero icon and open it 4. Tap on clear cache and clear data 5. Try the game again. For many of our Android users, this should allow you to rejoin the game. Once we have fully resolved all of our connection issues we will announce compensation for the downtime. Thank you for your patience Guardians! Happy Gaming!
Posted on: Wed, 19 Nov 2014 03:34:33 +0000
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