Had another opportune studio guesting on Mr Ray Orosa’s long running “Heartbeat Live” on Global News Network (GNN) taped several days ago and is scheduled to air tonight (Friday, December 5, 2014) at 8pm, that is, if GNN’s programming doesn’t give way to much needed public service programs in light of the impending super typhoon Ruby. During the one-hour guesting, this writer was afforded some quality time to clarify, defend and articulate some relevant insights pertaining to the Aviation Industry in particular and to Institutional Development in general, my CORE MESSAGES, to wit: 1. Capacity building and functionality of NAIA improved substantially via the soft opening of Terminal 3 in June 2008 despite the odds and against the advice even of many government legal counsels, thereby increasing NAIA capacity from just 22 million pax per annum to 35 mpa. 2. Airport workers and public servants did their share and are sincerely continuing to do so, in airport development and operational efficiency as evidenced by the pursuance and attainment of global ISO certification (9001:2008)standards from 2007 -2010 and by embracing Quality Management Standards, Program Review and Analysis practices, Character Building/Gawin ang Tama, Management and Leadership training, etc. NAIA thru MIAA, deliberately pursued a service branding campaign to make NAIA the most friendly airport in the region/ world via the “NAIA we go the Extra Smile campaign precisely to help improve customer service in the gateways despite lagging state of their modernity. 3. NAIA will remain as the key Gateway Airport for many years to come since it is at the heart of the country’s CBD and must be continually supported. But the need to build new international gateways was identified by planners years ago. Need to to finalize honest to goodness “Site Selection” study and implement resolutely via a timeline thru a firm national policy for Gateway/s development. Privatization models to help build modern airports, while welcome, must however be regularized via an expanded MIAA charter or perhaps thru a new Philippine International Airport Authority. 4.Inadequacy in infrastructure not peculiar or limited to the aviation sector (airport terminals and runways) since congestion and underdevelopment is also everywhere and prevalent in the transportation and services sectors, i.e., Metro/ EDSA traffic, Ports Congestion, Flood Control, Mass Transit, etc. Corruption must be addressed immediately and resolutely to properly channel precious resources into Infra Development. 5. The “worst airport” tag from 2011 and succeeding years, fundamentally refers to inadequate capacity and consequently, operational issues. To be comparable to global players, the country should seriously pursue massive and deliberate infrastructure development and support a strategic mindset where planners and not not just politicians and businessmen with self serving interests, should be heard and respected more.
Posted on: Fri, 05 Dec 2014 03:40:33 +0000
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