Hak Air is unique and offers a well-respected world class personnel and services in the aviation industry. Its philosophy is to improve the standards and quality of products and services while improving the quality of human life to enhance better performance, feel better and live long. Hak Air markets through teams that specialize in different sections of aviation services requirement in order to harness its deep industry knowledge and deliver quality services appropriate to all its customers. To become the preferred leading air carrier with a global network of coverage with strict compliance to flight safety, reliability, product line, service quality and competitiveness. Hak Air Nigeria Limited is recruiting to fill the following positions: S/N Position No. of Jobs Location 1 Pilot 2 Airport Baggage Handlers 5 Abuja, Port-Harcourt, Owerri, Uyo and Sokoto 3 Duty Officer 5 Abuja, Port-Harcourt, Owerri, Uyo and Sokoto 4 Passenger Service Agents 5 Abuja, Port-Harcourt, Owerri, Uyo and Sokoto 5 Customer Service Agents 5 Abuja, Port-Harcourt, Owerri, Uyo and Sokoto 6 Ramp Officers 1 Abuja 7 Flight Dispatcher 6 Lagos, Abuja, Port-Harcourt, Owerri, Uyo and Sokoto POSITION DESCRIPTION & REQUIREMENTS 1. Pilot Applicants Eligibility Captains To be a commander on the B737 Aircraft these are the requirements: License: ICAO ATPL Total Flying Hours: 4000 Hours Minimum Jet Aircraft hours: 2,000 hours Hours on Type: 2,000 hours First Class Medical Certificate 2. Airport Baggage Handlers Collect, sort and check luggage against flight lists, making sure that items go on to the right aircraft Transfer luggage from the check-in areas to the departure areas Move luggage to and from aircraft holds using trucks, cargo loaders and loading conveyor systems Store cargo (goods) in warehouses ready for distribution Load inbound luggage onto conveyors in the arrivals hall Help clean and de-ice aircraft Help keep the runways clear of debris and other encumbrances. Requirements Minimum age of 18 years to work as a baggage handler. Candidates will undergo strict security checks before starting the job. OND or WASCE with Credit pass in English language and Mathematics Three years work experience will be an advantage Although not essential, experience in working in the warehouse or on a Large Goods Vehicle (LGV) could be useful when applying for work. 3. Duty Officer Core Activities Reporting to the Station Manager. Deputizing for the station manager In charge of the passenger and aircraft handling process on his/her shift or station. Maintains close relations with Cargo, Catering and Technical handling at the station. Makes self available for relief duties when requested Responsible for maintaining Safety and Quality standards on the terminal, the Ramp and airport office facilities. Additional Activities Fuel Tasks Sources for aviation fuel (Jet-A1) and ensure the availability of fuel for every flight. Liaises with flight operations and maintenance on the quantity of fuel needed. Keeps records of all fuel transactions in his/her shift or duty period and sends daily summary to S.M Communications Ensures effective delivery of arrival messages as well as departure messages. Ensures that the Station radios, phones and laptop computers are in good working condition. Others Collates and submits all necessary documents for daily operation. Collects weekly data of all other airlines operating at the airport. Carries out any assignment given by the station manager. Requirements Five years (5) years of progressively responsible airport facilities or aviation operations experience. This experience must include at least (3) years of experience at the level of supervisor, coordinator, or manager in planning, directing, and/or managing of airport facilities and/or aviation operations at a medium to large sized Airport. B.Sc./BA/HND in any discipline Basic computer knowledge is preferred. Demonstrated leadership skills in the work place preferred. Strong communication skills to converse professionally with customers and employees are ideal. 4. Passenger Service Agents To provide check in, escort and general assistance to scheduled, charter and passengers to the highest standard of customer care. To check in passengers and baggage, using manual and computer systems, in accordance with airline procedures, and in compliance with IATA and NCAA Directives. To escort boarding and disembarking passengers in compliance with the requirements of statutory bodies, i.e. Customs, immigration, Police, etc To deal promptly with Property Irregularity Reports and instigate tracing action for mis-routed baggage. To liaise with other agencies: Flight Dispatch, Security, Ground Services and the Fire Service to ensure on time departures are achieved To complete and dispatch all relevant documentation including ticket coupons, as required by the airline or operator to their appropriate addresses To provide assistance to special need passengers, e.g. disabled, unaccompanied minors and the elderly. Manual Handling is required in this role to include but not limited to assisting passengers with their luggage and pushing wheelchairs To maintain the cleanliness of the check-in area To assist the Duty Airport Manager with Airport/Airline emergency procedures as published in the relevant manuals. To be aware of and adhere to applicable rules, regulations, legislation and procedures e.g. Equal Opportunities Policy, Code of Conduct, national legislation (Health & Safety, Data Protection). Requirements B.Sc/BA/HND in any discipline, At least (3) years experience. However fresh graduates that demonstrate willingness to learn and are ready to make a career in Aviation will be considered Basic computer knowledge is preferred. Demonstrated leadership skills in the work place preferred. Strong communication skills to converse professionally with customers and employees are ideal. 5. Customer Service Agents As an airline customer service agent, you would usually work for an airline, or for a ground services agent on behalf of an airline. Your job would include: Dealing with passenger enquiries about flight departures and arrivals Checking passengers in Giving seat numbers Providing boarding passes and luggage labels Telling passengers about luggage restrictions Weighing baggage and collecting any excess weight charges Taking care of people with special needs, and unaccompanied children Calming and reassuring nervous passengers. To provide assistance to all passengers to the highest standard of customer service at all times, especially in the event of delays, cancellations and diverted flights. To deal with all customer enquiries received on the Information Desk To deal with all customer enquiries with regard to car parking You may sometimes help passengers who have flight connections. Requirements B.Sc/BA/HND in any discipline At least three years experience. However fresh graduates that demonstrate willingness to learn and are ready to make a career in Aviation will be considered Basic computer knowledge is preferred. Demonstrated leadership skills in the work place preferred. Strong communication skills to converse professionally with customers and employees are ideal. 6. Ramp Officers Responsible for overseeing direction of a variety of aircraft ground handling services including, but not limited to ramp, baggage, cabin cleaning services, GSE maintenance, and customer service functions. Essential Duties and Responsibilities include the following: other duties may be assigned. Understands contract requirements and customer expectations. Supervises the use of people and equipment to efficiently complete the tasks as directed and within established company standards. Maintains compliance with company policies and procedures by assuring that established procedures are followed through on, at all times, to ensure a safe and efficient work environment for our customers and their planes, as well as our employees. Interprets and communicates to employees items that are in question in the manuals and/or company policy. Monitors and/or conducts required training of personnel. Provides employee counseling and discipline as needed. Ensures the security of all company funds, supplies and equipment. Maintains working relationship with customers and provides prompt response to service requests. Assures that all GSE maintenance procedures are done on each shift. Requirements Five years (5) of progressively responsible airport facilities or aviation operations experience. This experience must include at least (3) years of experience at the level of supervisor B.Sc/BA/HND in any discipline, Basic computer knowledge is preferred. Demonstrated leadership skills in the work place preferred. Strong communication skills to converse professionally with customers and employees are ideal. 7. Flight Dispatcher Coordinating with the pilot in command for the safety and operational control of the flight. To authorize, regulate, control and terminate aircraft flights in accordance with company and government safety regulations and policies. Review and evaluate weather information to determine potential flight safety hazards and to select the preferred and most economical route of flight. Prepare flight plans with information including maximum allowable takeoff and landing weights, weather reports, field conditions, and other information required for the safe completion of the flight. Preparation of the dispatch release. Maintaining full flight watch Assist the pilot in command of an aircraft with an emergency situation by providing any assistance necessary to ensure safe completion of the flight. Requirements: Valid Dispatcher’s License Post Secondary qualifications is an added advantage Three years experience in flight operations Advanced level of understanding and knowledge of the following: interpreting aviation weather reports and their impact on flight operations, aircraft performance, limitations and systems and their applicability, emergency procedures concerning mechanical failures, hijackings, bomb threats, aircraft accidents, incidents, etc., air traffic control system and procedures. Important Date The application will close on 31st July, 2013. HOW TO APPLY? Interested candidates should forward their detailed CV followings E-mail to: S/N Position E-mail to Closed on 1 Pilot flightops.crew@hakair 31st July, 2013 2 Airport Baggage Handlers abh@hakair 3 Duty Officer dof@hakair 4 Passenger Service Agents psa@hakair 5 Customer Service Agents csa@hakair 6 Ramp Officers ramp@hakair 7 Flight Dispatcher fld@hakair
Posted on: Mon, 15 Jul 2013 09:53:55 +0000
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