Harvard developed a case study on the Dabbawalla Secret which is now used in executive education and MBA classrooms all over the world. Lessons Learned: Build your organization around people Commitment and attitude trump qualifications Give employees a sense of purpose Stay true to your core purpose Recruit carefully Don’t be too lean, build in buffers Encourage self-discipline Create a sense of ownership Maintain a flat organization Abandon bad customers
Posted on: Sat, 30 Aug 2014 15:15:40 +0000