Healthcare providers globally are discovering the benefits of Six Sigma improvement methodologies to transform their organizations. Parameters like: • Customer Satisfaction • Reduced Costs • Improved Quality • Patient Safety • Service Delivery • ALOS • Effective efficiency, etc Improve dramatically with the application of Six Sigma methodologies. Some of the persistent issues typically, faced in Healthcare delivery systems are: • ED Triage. • Reducing delays in reports. • Reducing patient wait times in OPD. • Lowering patient length of stay. • Improving patient flow through the system. • Minimizing clinical errors / treatment errors. • Increasing quality of patient care. • Optimal inventory management in stores, pharmacy, other departments. • Optimal asset utilization & management. • Increasing margins (as profit or reinvestment into the organization’s future) & • A restrictive lack of resource to do all of the above. Earlier, using traditional approaches, addressing these issues seemed far fetched. However with the use of right tools, appropriately, these issues prevail as simple & direct goals in a Six Sigma / Lean deployment.
Posted on: Tue, 03 Sep 2013 10:21:43 +0000
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