Hello! Are you looking for a full-time/part-time job? How does , Gaming Adviser sound to you? Requirements: • German advanced ( with english) or French Advanced ( with english) • Ability to be able to deliver a high level of customer service at all times with a confident and professional telephone manner. • Ability to work in a busy environment enduring with frequent interruptions • Good listening, questioning, diagnosing and problem solving skills Responsibilities: Process of all incoming telephone calls in accordance with industry regulation and the Company’s policies, procedures and service levels. This includes the handling and resolving all customer enquirers, claims, and completing related administration. Ensuring all telephone calls are handled in accordance with the company’s procedures, departmental standards, service levels and client requirements Dealing with customer complaints courteously and efficiently; adhering to, and explaining to the customer, the company’s complaints procedure. You can send me your cv at [email protected]. Have a lovely day!
Posted on: Mon, 27 Oct 2014 10:16:28 +0000
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