Hi SHA WILLIAMS, This is Susan Kadari from Quality Staffing. I was reviewing your resume online and would like to talk to you regarding an exciting opportunity we have with one of Quality premier clients. Your experience looks like a good fit for the position and I wanted to know if you would be interested in exploring this opportunity. Since this is an urgent business requirement, I’d appreciate a prompt response on this. Job Details: Position title: Customer Service Representative Associate Location: 1640 Dallas Parkway Plano,TX Duration: 12 Months Contract Schedule Notes: Mon-Fri from 8a-5p Job Description: Duties: · Receives requests by mail, telephone, or in person regarding insurance claims/policies. · Responds to inquiries from policy holders, providers and/or others for information and assistance. · Performs research to respond to inquiries and interprets policy provisions to determine most effective response. · Mails or routes claim forms and supporting documentation to various units for final processing. · Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity. · May seek assistance with complex customer services issues. Skills: Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions. Education: Equivalent to a 2 Year Degree, or equivalent in related work experience. If you are interested, please reply back with a latest copy of your resume in WORD format. Even if you are not available, but if you know someone who would fit this job, please dont hesitate to pass this email on to them. Regards, Susan Kadari Resource Specialist QUALITY STAFFING OF AMERICA 404.477.0020 x152 Office 678.606.9875 Direct 404.477.0025 Fax recruiter@QualityStaffingAmerica cid:[email protected]
Posted on: Tue, 06 Jan 2015 18:48:00 +0000
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