Hi There, I working with my direct client and need to fill the below requirement. Please go through it and let me know If you are open for the below role. Role: Fraud Analyst (6 Positions) Location: Austin, TX Duration: 1 Year + Rate :Market Position of Trust The Fraud Analyst will provide critical support to the Risk Management team at Net Spend. The successful candidate will quickly develop an understanding of the Company, its organizational structure, and its key businesses in order to effectively perform risk management duties. The core responsibilities of the Fraud Analyst will be largely focused around protecting Net Spend from various forms of risk and fraud by reviewing transactions and accounts. Fraud Analysts also work closely with Client Services, Chargeback’s, Disputes, and New Accounts teams, as well as Compliance officers and all other internal teams to mitigate risk. Responsibilities: Identify and track current fraud trends by reviewing transaction and account patterns Work reports and databases using established policies and procedures Test and provide feedback on process and system improvements that are based on changing fraud trends and patterns Work closely with internal functions including Disputes, Recoveries, Customer Service, and Compliance Monitor consumer transaction and account activity for potential fraudulent activity including identity theft, account take over, friendly fraud, and other identified risks Effectively communicate with appropriate authorities to resolve fraud concerns Maintain a high level of customer service while addressing customer, law enforcement, merchant, and bank requests via phone, email, and fax Adhere to a strict attendance and punctuality policy Adhere to strict compliance and regulatory requirements Assist in preparing SAR files, using various systems to obtain required documentation, and organize files according to established standards Work on projects of various degrees of engagement which are aligned with Corporate and Departmental Objectives using established guidelines; review, make decisions, and document results Skills/Education/Experience: 1-2 years experience in risk management, fraud investigation, chargeback representation, or law enforcement One year of experience in the Retail Banking, Payment Processing, or work experience in law enforcement/investigations Bachelors degree preferred Knowledge of card processing, payment fraud prevention/detection techniques, and/or On-line Fraud Management Detail oriented with excellent research, organizational, and problem-solving skills Ability to manage multiple projects simultaneously Excellent organizational, communication, presentation, and interpersonal skills Excellent PC and technical proficiency in Microsoft Word, Excel, and PowerPoint Strong analytic and problem solving skills Interview and Interrogating skills Good customer service skills to include diffusing upset customers As provided in NetSpends Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws Note: we also have opening for compliance executive and recovery analyst , please refer to your friend colleague for this. Asma Khan Senior IT Recruiter Charter Global Inc. | Technology Consulting CMMI Level 3 cid:[email protected] cid:[email protected] Phone 888-326-9933 Direct 770-326-9933 x 515 Email asmak@charterglobal Website charterglobal Address 7000 Central Parkway | Suite 1100 Postal Atlanta, Georgia 30328 cid:[email protected]:[email protected]:[email protected]:[email protected] This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to who so ever it is addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
Posted on: Tue, 06 Jan 2015 04:41:53 +0000
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