Hi Yall, I just go off the phone after having an argument with a supplier with very poor customer service, simply trying to return a part that did not work as advertised. Really disappointed with the lack customer service of some companies in Australia that want to business with us but will not support their own product or brand. I want to take this moment to ensure our business is NOT like this at all because I can think of nothing worse then a lack of customer service or back up support. As you can understand sometimes problems happen with product or simple misunderstandings between people but its how these situations are dealt with that show the difference between a good or bad experience. To all our loyal customers and friends I would like to take a minute to say if you ever have an issue with Carbon, a product we sell or simply our service and our friendly staff cannot help you then I am more then happy for you to contact me directly and I will personally ensure that we resolve any problem you may have. My personal contact details are below and our webpage has the business contact details. Help us improve more because I want everyone to enjoy their cars as much as we do. Kind Regards, Daniel Gardener Director, Carbon Car Systems Business Hours Mobile Phone: 0411101737 Direct Email: [email protected]
Posted on: Wed, 24 Sep 2014 04:27:41 +0000
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