Hi ladies, Were very sorry about all of the issues with the website. As always, there were more of you than to be possibly anticipated (700 at one point! Thats the most weve ever had on the website in one go!) online and trying to order, so as were sure you can imagine, this slowed things down massively. As with any server, when it is overloaded to such a degree, itll just stop working. Weve worked really hard to get everything back up and running again and were pleased to say that youll be able to order now with no hiccups at all. Please give it another go if you havent managed to get your order through yet! Were aware that quite a few of you had issues with paypal disregarding the discount at checkout. Please dont worry- we can refund you the surplus amount. Please (if you can) call us on 020 7511 6224 and we can get this sorted for you straight away- but if not, email us with your order details at [email protected] and well get this situation rectified as quickly as possible for you. If youre still waiting for an order confirmation, please dont fret. As the website has been overloaded, its taking a while to push out confirmations. You should receive it soon! And if youre still worried, please drop us a line and we can double check your order for you. As always, we are always more than grateful for your continued custom and wed like to apologise again for the slow start. Your patience is greatly appreciated, as ever. Please bear in mind- we wouldnt crash the website on purpose, and were doing everything we possibly can to keep everything running smoothly. Your satisfaction, as our customers, is paramount, and we hope you all know this. Thanks ladies! Please give us a shout if you have any problems at all xoxo
Posted on: Fri, 19 Dec 2014 13:01:10 +0000
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