Hope everybody is hanging in there during this latest round of madness with HC. There are 5 known by Zynga issues for HC right now. Your game will not load on FB nor Zynga ; you load but see screen screen and all 999999999 or 0s and infinity symbols; your requests are being recieved and sent back but the game is not crediting your builds and quests for them ; your envelope will not load no matter what you try; your puzzles are being taken apart every time you reboot your game; or you have unstable artifacts playing scenes, visiitng neighbors and wheel of fate on FB but can build just fine. Some players are blessed and have no issues. It does not appear to be a cache cleaning, APPS center ignoring,Browser system, program updating nor any other issue we the players have control over. I know it is frustrating. Since I have supoport access i told them id be the guinie pig and keep trying to play losing energy and keep trying any fix they thought would work and relaying the info to yall but right now there is no new fixes and they are still working on it. If your envelope works but your gam wont load you can open it and accept everything when you click on post for help stuff on FB if you can play on Zynga then do that as all your current FB friends who also play on Zynga will be given to you as zfriends to claim off the right side screen posts for help. You can try to add more by clicking on the name of the person you see posting for help on the ALL Everyone screen and if you see at the top of the new page the add friend to level up faster clcik it. not all players have that setting open for strangers to click but you can add friends that way and build there. If Zynga support comes up with any new fixes I will relay them to you as fast I as I discover them
Posted on: Wed, 09 Apr 2014 21:12:07 +0000
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