How we do it LoneWorker Manager™ uses voice and data networks alongside communications equipment to provide employers with a complete in-house “Re-active” and/or “Pro-active” lone worker protection system 24/7/365. It manages the: • Allocation of protection and monitoring solutions appropriate to the defined lone working risk for each lone worker • Recording and communication of detailed lone worker profile information • Defined escalation and response procedures bespoke to each lone worker • User ability to activate and deactivate protection and monitoring as required • Single or multiple on-screen monitoring of lone workers • Communication, identification, location and response to a lone worker • Complete management of ‘Alerts’ from lone workers. • Detailed historic reporting and audit trail of lone worker utilisation of safety equipment/applications, responses, alerts and incident management. All activations, de-activations, messages, responses and alerts generated by lone workers using either our suite of lone worker safety sodule applications or devices are recorded, logged by time, date, GPS location and message content by our LoneWorker Manager™ system, aiding health and safety management, audit reporting and duty of care compliance. The LoneWorker Manager™ System will also (subject to device/application being used by the lone worker) send users daily safety reminders to activate their safety modules when working alone. The LoneWorker Manager™ System can be used as an in-house system with an organisation managing their own lone worker escalations or can connect to an approved Alarm Receiving Centre (ARC) using our LoneWorker Alert Manager™ (BS8484 compliant call handling). Once connected to the LoneWorker Manager™ platform this system answers the call from the lone worker and immediately and automatically collates and presents all of the necessary data required to the appointed ARC operator who will handle the call on behalf of an organisation. We have partnered with MITIE TOTAL SECURITY MANAGEMENT to provide these additional ARC services if required,
Posted on: Mon, 16 Sep 2013 08:47:00 +0000
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