I felt shame to being AT&T custom for 19 years, I would like share something with Mr. Randall Stephenson. I bought two samsung s4 with business international plan from AT&T store, and I started my business trip to Mexico City...checked email and got email from AT&T ([email protected]): Wireless Number: (949) xxx-8266 Foundation Account Number: 05296945 Thank you for using AT&T! This email is a follow-up to our conversation earlier today; below is a summary of our discussion: This is to confirm the following feature has been added to your service: Feature: Mr Z Additional Wireless Number(s): 8281 Effective Date: 5/28/2013 Monthly Recurring Charge: $30.00 Included Data: 120 mb Data Overage Cost: $30.00 per 120MB Your new feature and its benefits are available immediately. - Your monthly recurring charge will be prorated. - Your included data is not prorated. - On your next invoice you will see the prorated monthly recurring charge for the new feature for the current billing period and a full monthly recurring charge for the next billing period. Domestic data plans do not apply overseas; data used while roaming internationally will come out of your international data plan. - Any overage will be charged at international rates. Troubleshooting If you need technical troubleshooting assistance while traveling internationally, please call International Care at 916-843-4685. - This call is free from the wireless phone. Online Resources To learn more about International Roaming, visit our website at: wireless.att/learn/international/index.jsp See the most frequently asked questions people ask when roaming internationally at: wireless.att/learn/international/roaming/faq.jsp?wtSlotClick=1-0044ID-0-2&WT.svl=calltoaction If you have further questions about your AT&T account, please refer to att/business or by calling us at 1-800-331-0500. Sincerely, Sheryl U. AT&T Business Solutions Customer Care 1-800-331-0500 BUT THE TRUTH IS THOSE PHONES NEVER WORK!!!! I DID CALL DAY BY DAY, GOOD NEWS IS A AT&T EMPLOYEE WHO IS TIFFANY OWENS EVEN WIPE OFF MY AT&T ACCOUNT IN THEIR SYSTEM, WOULD YOU TRUST THIS #1 LARGEST COMPANY ANYMORE ? ESPECIALLY , YOU HAVE A VERY IMPORTANT BUSINESS TRIP...
Posted on: Thu, 30 May 2013 21:46:19 +0000
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