I hate A T & T! 45 minutes on the phone (4th time since January - TopicsExpress



          

I hate A T & T! 45 minutes on the phone (4th time since January 5th) trying to find out what happened to Michaels moms credit refund check? Alan, Max and Carlos needs to get better training on doing their jobs and informing their customers of what the facts and truths are not just what they think!!! Of course, today I talked to Nicole, a woman of course, and she has sent it on to the claims department. Maybe now we can get this resolved? Dont make me call back the 5th time!!!!! JUst saying:)
Posted on: Thu, 13 Mar 2014 18:24:41 +0000

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