IMMEDIATE VACANCY : CUSTOMER CARE EXECUTIVE The role: Reporting to the Business Development Director, the successful candidate will be responsible for identification and development of business opportunities in the Institutions and Laundry Sector (hotels & lodges, restaurants, educational and health institutions, building service contractors) as well as servicing the existing accounts. He will be expected to introduce new products and innovations to customers. Job Specification: The position will be based in Western Kenya and in charge of North Rift and the Nyanza region. • Service the existing customers • Expand and consolidate the business within existing customers • Prospect for new accounts and convert the accounts held by the competition • Develop a strong relationship with both the operations staff and the decision makers in the key accounts. QUALIFICATIONS DESIRED (SKILLS, EXPERIENCE AND KNOWLEDGE) • A University degree in Sciences or any other related discipline with a minimum of 3 years relevant experience. • A Degree in the following disciplines I.e.: Chemistry, food science, Chemical engineering, and Mechanical engineering will be preferred. • Experience handling major accounts in a Business to Business selling environment will be an added advantage • In-depth understanding and experience in Hospitality industry (hotels, lodges, hospitals, and institutions) will be a key advantage. • Flexibility to work in the Rift Valley and Nyanza region of Kenya. • He /she must be self driven with a “can do” attitude and passion to achieve results under minimum supervision. • Must possess great interpersonal and communication skills. • Must possess a valid driving license. Applicants who meet the requirements stated above should send their applications and detailed CVs with a day - time telephone number to the email address below so as to reach us on or before 27th Sept. [email protected]
Posted on: Wed, 25 Sep 2013 06:34:27 +0000
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