ISLAND: TRINIDAD & TOBAGO EMPLOYER: SOUTH-WEST REGIONAL HEALTH AUTHORITY POSITION: MANAGER HOSPITAL ADMINISTRATION Job Summary: The Manager, Hospital Administration will be responsible for making decisions regarding the financing and structure of a hospital. Because health care is constantly changing and new technology is improving every day the Manager, Hospital Administration will have to continue to evaluate procedures and health care efficiency. The incumbent works with administrators to plan, strategize and coordinate the health services of a hospital. Hospital Managers supervise all areas of a hospital, including physicians, health information technicians, nursing, medical records and more. The Manager will be required to produce reports to analyze the effectiveness of various departments and work to reach financial goals and maintain budgets. Key Functions: •Coordinating operations and personnel activities to meet Hospital and Health System objectives related to the provision of services within designated areas. •Maintaining interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities. •Overseeing patient care flow while redirecting and allocating resources. •Investigating patient/visitor concerns and implementing appropriate courses of action. •Taking corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules. •Intervening and problem solving for inter-/intra-departmental issues. Facilitates interdepartmental communication, negotiation and decision-making. •Obtaining adequate facts and evaluating data to identify and intervene in actual and/or potential safety and risk management issues. •Communicating pertinent information (verbal and/or electronic) in a timely manner to hospital administration and department leadership. •Documenting pertinent information, actions and decisions and communicating to the appropriate leadership. •Communicating issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives. •Planning for disaster management. •Planning for and implements appropriate risk management system/policy. •Ensuring that there is an appropriate Hazardous Waste Disposal System. •Ensuring that the Hospital has uninterrupted sources of clean water and electrical power. •Collaborating with clinical and support staff to foster delivery of quality care. •Coordinating triage activities, as needed, through communication with the Emergency Department, Bed Bureau Management and Medical Director. •Attending Code Five events and participates as needed; provide feedback for staff and completes QA report. •Assisting Patient Access Services in coordinating patient placement. •Assisting in evaluating and reassigning staff during crisis situations. •Coaching staff in problem solving, effective communication strategies, conflict resolution and career path opportunities. •Planning program for inspecting utility systems/housekeeping and sanitation. •Monitoring water quality periodically. •Monitoring emergency action procedures and coordinate activities related to patient/staff evacuation as needed. •Assisting with the initiation of the severe weather policy in conjunction with the COO and Administrative team. •Authorizing financial assistance for patient satisfiers and operational situations up to the petty cash limit. •Liaising and negotiating with medical and non-medical staff internally (often at the most senior levels), and with people in external organizations, e.g., social services, voluntary groups or the private sector. •Supporting the management of the clinical, professional and administrative staff. •Overseeing the day-to-day management of an organization, a specific unit or a service area. •Implementing new policies and directives. •Gathering and analyzing data and uses it to plan and manage both projects and systems. •Extrapolating data for quality assurance and monitoring purposes. •Setting budgets and maintaining finances within tight constraints. •Planning and implementing strategic changes to improve service delivery. •Attending meetings, writing reports and delivering presentations to a variety of audiences. •Clinical governance and audit. •Sitting on committees and representing the views of departments and teams. •Handling communications and corporate affairs. •Managing premises, catering, cleaning, pottering and security (often via sub-contractors). •Purchasing equipment and supplies, and organizing stores. •Using computers to manage information and financial data and to analyze and measure performance. •Supporting ICT systems and plans new provision and development, sometimes for major projects. Key Knowledge, Skills and Abilities: •Extensive knowledge of the principles, practices and techniques of hospital administration. •Considerable knowledge in areas such as general administration, financial management, manpower planning, medico-legal laws, and hospital lay-out designs, industrial relations and management information systems. •Considerable knowledge of the rules, regulations and procedures pertaining to government’s financial and personnel operations. •Some knowledge of the hospital rules and regulations. Civil Service Instructions, Financial Regulations and circular instructions. •Some knowledge of accepted standards and practices of hospital housekeeping maintenance. •Knowledge of Infection Prevention & Control. •Knowledge of Quality Improvement. • Extensive knowledge of Health Sector Reform process. •Excellent oral and written communication skills. •Strong leadership skills. •Strong analytical, critical thinking and problem solving skills. •Ability to work as a team. •Ability to prepare comprehensive reports. Required Qualifications and Training: •First Degree in Management or any related discipline. •Post Graduate training in Hospital Administration, Health Services Administration, Public Health Administration or related field would be an asset. •At least eight (8) years of experience in a similar or related job function, five (5) of which must be at a Managerial/Supervisory level •Training and experience in strategic management principles and practice. •Advanced computer literacy in Microsoft Office Suite. Applications, together with detailed Curriculum Vitae, copies of relevant certificates, Birth Certificate and a contact number, should be submitted by Monday 2nd December, 2013 and addressed to: The General Manager Human Resources (Ag.) South-West Regional Health Authority Human Resources Department #64 Lewis Street San Fernando 9 Torres For more information about South-West Regional Health Authority visit swrha.co.tt
Posted on: Fri, 29 Nov 2013 23:14:09 +0000
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