IT Help Desk Support Engineer Location: Nairobi Nature of Job: Part Time Our client a leading in global Information Technology Services Company serving a loyal and expanding corporate client base. The company seeks to recruit an ideal candidate who has great communication skills and a passion for technology. You should be well presented and comfortable working in business attire within a corporate environment. The candidate should also be able to work for 4 hours per day, 5 days per week in Nairobi Duties and Responsibilities Key responsibility is to build, configure and roll out client computing devices, including desktop PCs, laptops, printers and other peripheral equipment. Monitoring and assisting with upgrades and new hardware application roll-outs (including CPU, RAM and GPUs. Occasionally support with end-user calls, logging incidents onto the system and working with users to resolve their technical problems Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Works under immediate supervision. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Qualification and Experience Individual must have at least 3-5 years experience in a similar support role. Experience in troubleshooting PC related problems either via phone, remote tools or desktop support. Good working knowledge of Windows 7 Working knowledge of current and legacy hardware platforms. Familiar with building, configuring and troubleshooting PC hardware components. Working knowledge of Windows 2000/XP and related Office applications. Basic knowledge of TCP/IP standards and networking. Behavioral Skills required: Pro-active, forward thinking with problem solving ability. Flexible and able to deal with changing demands Good ethical workplace practices. Must be able to work autonomously, taking the initiative when necessary. Must be a good problem solver, and demonstrate the ability to adapt to new and changing technologies To apply, send your CV only to hr@flexi-personnel before 30th July 2014. Clearly indicate the position applied for and your minimum salary expectation on the subject line
Posted on: Fri, 25 Jul 2014 18:28:44 +0000
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