In 4 Mistakes Leaders Keep Making in Harvard Business Review, Robert Schaffer identifies these behaviors that block organizational change: Failing to set proper expectations. Leaders announce shifts in goals or direction without spelling out specifics, saying whos accountable, or setting clear deadlines. Excusing subordinates from the pursuit of overall goals. Managers allow employees to focus narrowly on their units, and so responsibility for companywide performance gets delegated upward. Colluding with staff experts and consultants. Executives permit experts to deliver solutions without assuming responsibility f or their outcomes. Waiting while associates prepare, prepare, prepare. Endless preparation gives the illusion of progress but ultimately gets in the way. From Exchange Everyday
Posted on: Mon, 05 May 2014 16:00:00 +0000
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