In the June issue... Survey Says... The Basics of Effective Customer Satisfaction Surveys By Diana Lambdin Meyer While some of your guests will go out of their way to share the unvarnished truth about their experience and give you the opportunity to fix the problems, a lot of folks simply will stop returning. Keeping a pulse on guest satisfaction can help you identify problems and emphasize strengths of your menu and service, and make adjustments where needed.
Posted on: Thu, 20 Jun 2013 17:06:19 +0000
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