Intertec International Call Recording (NICE) Engineer Call Recording (NICE) Engineer Responsibilities: • Responsible for delivering NICE Call Recording enhancements across the Enterprise voice footprint (call centers, back office, small and remote sites). • Responsible for design, implementation, and tier 3 support for the voice and data infrastructure associated with NICE including integration with PBX, ACD and CTI components. • Assess customer business needs, convert design details and deliver telecommunication application solutions for various types of business units with scale of 1 seat to 10,000 seats. Required Skills: • 5 ? 7 years’ experience with NICE Call Recording system administration and engineering • 1 ? 3 years of Cisco VoIP experience and knowledge • 3- 5 years of Telephony/Contact Center Experience • Experience with Dialer and Work Force Management platforms a plus. • Cisco certification a plus Fecha: 20 de noviembre de 2013 Localidad: Ultrapark1 Provincia: Heredia Salario: Competitivo Comienzo: Asapa Duración: A convenir Tipo de trabajo: Tiempo Completo Solicitudes: Via email Empresa: Intertec International Contacto: Paul Lucht Teléfono: Fax: Correo-E: paul.lucht@intertecintl
Posted on: Mon, 25 Nov 2013 14:16:02 +0000
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