Its interesting to compare and contrast quality of services and products between home-grown companies and companies that have either foreign ownership or strong international corporate cultures.. Giant vs Tesco Uniqlo vs ? Proton vs Perodua In most cases the individuals serving the customers (or in the case of car companies, making the product) are Malaysians, coming out of the same education system, same values and cultures (approximately, at least) and yet, we as customers can perceive different levels of value delivered. How come? (yes, Im being Socratic sikit sikit.. :))
Posted on: Tue, 30 Sep 2014 08:17:53 +0000