Jaatan Kosong untuk jawatan 1)Technical Operation Executive 2) Technical Support Executive INTERNAL VACANCY TECHNICAL OPERATION EXECUTIVE (BASED: REGION OFFICE - Central,Northern, South-ern, Pahang,Kelantan-Terengganu, Borneo) Job Summary: Responsible to the MSD Management Team and Regional Manager in term of assisting MSD project runs smoothly and perfectly and monitor all programs for each project undertaken by MSD in accordance with the standards set forth. Monitor and manage each job Technical Support Executive appointed by the respective duties according to Standard Operation Procedure (SOP) set and to ensure compliance with Service Level Agreement (SLA) for each scope of reporting, action, maintenance and repair action for each docket and related complaints. Regulate the monthly report and current status of each project MSD provided by Technical Support Executive in their respective territories. Job Responsibilities: A) Technical Project Operation 1. Technical Support - Monitor, manage and maintain the project technical elements (Network, Servers, Applications and IT equipment 2. Site Performances And Management - to monitor site performance and immediate appropriate action to be taken to remedy all problems or shortcomings noted during review 3. Site Support - To provide a back-up support for all project related to technical require-ment in providing troubleshooting services to problem sites as well as resolving problems and issue at sites; 4. Reporting - Monitor all reports submitted by sites and submit a summarize version for Management review; 5. Safety Measurement & Precaution - observe safety precautions and security rules set by the National Institute of Occupational Safety and Health (NIOSH) 6. Property & Asset - responsible for maintaining and ensuring that all equipment and appliances provided by the MSD are in good condition at all times B) Pusat Internet 1Malaysia, Perpustakaan Jalur Lebar (PJL) dan Mini PJK Responsible for assisting the Regional Manager monitor operations and activities such as promotion and awareness and financial management is conducted in PI1M and PJL in terms of the following aspects: • Pi1M and PJL daily operations/activities • Monthly activities Pi1M and PJL • Awareness & Promotion Program • Monthly report activity and financial at Pi1M and PJL Job Requirement • Candidate must possess at least Diploma, Advanced/Higher/Higher/Graduate Diploma, Bachelor’s Degree,Post Graduate Diploma,Professional Degree, Business Information Technology, Business Systems Engineering, Computer Networking and hardware,Computer Science, Computer Software Development, Information Technology or equivalent. • Minimum 1-2 years working experience with related field; • Matured, self-motivated, enthusiastic, result oriented, discipline and organized; • Able to work in challenging and dynamic environment; • A good team player; • Able to work independently with minimum supervision; • Possess good communication skills as well as ability to works fast and tight schedule. • Any other duties as assigned from time to time Closing Date : 17 October 2014 Interested applicants are invited to submit updated resume with photo to Human Resource Unit at email [email protected] or to [email protected]. For any further enquiry, please contact Human Resource Unit at 03-80682300.
Posted on: Sun, 12 Oct 2014 13:38:58 +0000
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