Job Description Service Manager Reports to: Property Manager and Regional Director Position Summary: The Service Manager is responsible for total on-site maintenance operations of the property(s) and for leading the efforts of the maintenance team. This includes ensuring that the physical aspects of the community meet the company’s established standards for safety, appearance, and operation within the budgeted financial goals. Responsibilities include but not limited to: • Recruit, hire and train qualified applicants for the team. • Maintain a professional and positive attitude towards Residents and all team members at all times. • Uniforms are to be worn daily to ensure professional appearance. • Comply with company’s operating and safety policies and procedures • Adhere to federal, state, and local laws pertaining to the operations of the community and fair housing. • Comply with company’s operating and safety polices and procedures. • Respond within 48 hours for all service requests. • Follow up on all service requests to ensure the highest quality of customer service. • Maintain the highest standards of the physical condition of the community • Maintain a ongoing preventive maintenance plan for the site. • Coordinate with property manager the maintenance schedule for contractors for the make ready process. • Manage and inspect all make ready inventory for move in quality and company standard. • Possess inventory control to assist in the achievement of the property’s annual budget. • Identify the needs for training and motivation for all staff members. • Maintain good communication and listening skills. • Uphold all company policies, goals, and values. • Be committed to the success of the team and each team member. These responsibilities are required and include any other duties assigned by the Property Manager, Regional Director or the Property Management team. I have read and agree to the job description and the requirements. Please email resume to: jkane@thebreedencompany, No phone calls please.
Posted on: Wed, 17 Sep 2014 14:21:50 +0000
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