Job Opportunities in Jumia Kenya Jumia is the #1 leader of E-commerce in Africa. Our company is part of Rocket Internet, a global and leading incubator of startups specialized in e-commerce. We have already built in France successful companies like Groupon, Zalando, Wimdu, EDarling, and Glossybox… We are present in more than 20 countries in Europe, Middle East, Asia and Latin America and this accumulated experience has allowed us to develop a strong platform, which can support new ventures with both advice and capital on a truly global basis. Jumia has expanded its activities in Kenya. To support our development we are currently looking for outstanding candidates interested in entrepreneurship and e-commerce to join us. Job Description:Seller Support Associate This is a perfect opportunity to participate in an entrepreneurial adventure that will lead to the future stars of the web universe. Job Description Acts as the main touch point for sellers via phone and e-mail, providing prompt and efficient service Operate seller management software that helps in better running of the department Monitors Sellers’ adherence to strict service level agreements on fulfillment times, out of stock and return rates, Ensuring retention of sellers as needed Liaises with other departments such as Operations, Buying, IT and Finance and escalates issues as required to resolve sellers’ questions and issues Compiles weekly reports to sellers on their performance with improvement guidelines and monthly internal reports to recommend way forward with sellers Develops internal documentation and public knowledge center Qualifications & Experience Previous experience in a customer service role coupled with heavy IT use Fast-paced working ability Excellent knowledge of IT and use of ERP’s (Software) You will be using excel and our Seller support platform on a daily basis Experience in sourcing, purchasing, logistics or operations is an added advantage Excellent phone demeanor and written communication skills in English Business savvy: understanding of e-commerce and retail business Flexible to the ever changing working environment of an online retailer Job Description:Sourcing Assistant This is a perfect opportunity to participate in an entrepreneurial adventure that will lead to the future stars of the web universe. Job Description Assist in Managing Jumia suppliers Handle fast and efficient daily sourcing of General Merchandise from assigned suppliers Update stock prices on a daily basis using excel spreadsheets Work with a fleet of riders assigned to the sourcing department to pick items from suppliers Daily reporting to the sourcing manager on daily activities Collaborate with Customer Service and receiving teams on items being sourced Qualifications Degree/ Diploma in purchasing/ procurement/ sourcing/ supply chain etc At least 1 year experience in a sourcing/ purchasing department sourcing items Networks/ links with suppliers who can come in handy for Jumia Kenya Resourceful individual Excellent & Proficient in the use of excel Additional Information A unique education in scaling new internet concepts Become part of a highly professional and dynamic team working around the world An attractive salary package An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures Job Description:Content Production Specialist This is a perfect opportunity to participate in an entrepreneurial adventure that will lead to the future stars of the web universe. Job Description Researching on products, writing and uploading product information Work on Jumia back-end software to ensure our suppliers product info is online Training our suppliers in using Jumia IT (Software) tools and best practices at Jumia and suppliers offices Liaises with other departments such as Sourcing, Buying, Operations and Production to ensure product information is put online in a timely manner Identify and execute on opportunities to improve and automate processes Qualifications Diploma or Degree in Business/ IT Previous online writing experience e.g. blogs, content writing, article writing Excellent written English Good computer skills: ability to quickly learn new software and tools High attention to detail Good organizational skills including prioritizing, time management and multi-tasking Great communicator, friendly and approachable Additional Information A unique education in scaling new internet concepts Become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures Job Description:Sales Force Trainer This is a perfect opportunity to participate in an entrepreneurial adventure that will lead to the future stars of the web universe. Job Description Identifying training and development needs, through consultation and analysis. Designing and expanding training and development programs based on needs Considering cost effective ways of delivering training, as well as assessing the return on investment of the trainings implemented Developing induction programs, scheduling and conducting appraisals Producing training material for in-house training Monitoring and reviewing progress of trainees Developing channels to deliver distance training. Revising the training and development programs as required. Qualifications Degree/ Diploma in Business/ Sales & Marketing Professional qualification in Sales training Previous experience in Sales, Training Institution, Multi-Level Marketing would be appreciated Proficiency in MS Office and Excel and PowerPoint Action oriented and results oriented Strong analytical skill, Charismatic, Well organized and Resistant to the stress Good teacher with excellent communication skills We offer: A unique experience in an international, entrepreneurial, yet structured environment An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures The opportunity to be part of a team full of talented people with the best backgrounds Please send your resume to: joinus-kenya@jumia only shortlisted candidates will be contacted Join the journey!
Posted on: Wed, 07 Jan 2015 07:31:48 +0000
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