Join our team! We are currently accepting applications for employment in our Customer Service Department! This position will average 32.5 hours/week and will include health benefits but not paid time off. Hours will be 10:30am-5pm, five days a week and will include Saturdays and Sundays. The starting rate is $10.10/hr. This position is primarily responsible for providing the public with information about the Humane League, preliminary screening of animals for intake, scheduling intake appointments, making matches between adoptable animals and potential adopters and processing adoptions. Superior customer service skills are required. Enthusiasm, friendliness, and compassion for humans and animals are a must! Additional duties related to animal care should be expected. Position Requirements: Education, Training, or Certification: High school diploma or GED plus at least one year experience in a fast paced customer service environment handling a variety of client needs. Previous experience with animal care strongly preferred. Valid PA driver’s license required. Experience and Skills: Effective verbal communication skills for in person, telephone and e-mail contact. Excellent customer service skills, particularly with a variety of client situations. Able to prioritize duties and perform multiple tasks. Able to work in a high-stress, fast-paced environment. Intermediate computer skills. Ability to learn, retain and communicate a wide variety of information; Detail orientated. Able to handle a variety of domestic animals humanely and safely. Submit cover letter and resume to [email protected] or fax to (717) 481-9976. No phone calls or walk-ins. EOE. Due to the large volume of interest we receive in open positions, we regret that we cannot personally acknowledge the receipt of all resumes. Selected applicants will be contacted for first round interviews.
Posted on: Mon, 15 Dec 2014 19:00:00 +0000
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