Kiosk Banking Traditionally, banking in India has been all - TopicsExpress



          

Kiosk Banking Traditionally, banking in India has been all about branches. Till a decade back, it was hard to imagine that banking could be done from outside a bank branch. The late 1980s saw the emergence of an ATM culture in India, which saw the migration of 75-90% of banking transactions away from bank branches. With banks introducing newer services on ATMs like bill payments and mobile top-ups. The latest buzzword is that banks are contemplating introduction of kiosks alongside ATMs that are tamper-proof and spill-proof, or are enabled to perform activities like cheque truncation, internet banking and printing of account balance statements. An electronic kiosk (or computer kiosk) houses a computer terminal that often employs custom kiosk software designed to function flawlessly while preventing users from accessing system functions. Computerized kiosks may store data locally, or retrieve it from a computer network . Some computer kiosks provide a free, informational public service, while others serve a commercial purpose. Touchscreens, trackballs, computer keyboards, and pushbuttons are all typical input devices for interactive computer kiosk. A kiosk requires a simple user interface that can be used without training or documentation, and the hardware must be capable of operating unattended for long periods of time. Kiosks can perform all non-cash transactions like balance enquiry, internet banking, printing of bank statements, demand drafts, fund transfers, utility bill payments, cheque truncation and information display. DIFFERENCE BETWEEN ATM AND KIOSK ATMs are unmanned banking terminals where customers can access their bank accounts. The ATM/ debit cards are used at ATMs. Customers need to slip in their card & enter their unique PIN number; post which they get access to their account. They can then withdraw or deposit money, make bill payments, etc on their account. After finishing the transaction, a transaction slip is generated confirming the transaction done. KIOSKS:- Unlike an ATM, which is primarily used for cash transactions like withdrawals, deposits, etc, a kiosk is primarily used for non-cash transactions like cheque book request, printing bank account statements, funds transfer etc.
Posted on: Sat, 06 Dec 2014 18:14:00 +0000

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