Last night between 7PM and 1AM ET, some applicants were not able to complete the submission process because the PDF preview did not generate. While most applicants were able to submit successfully during this time, those who encountered the problem were understandably frustrated. Currently, we are seeing some new support requests on this topic. We continue to investigate why this issue is impacting some users and not others.
Posted on: Tue, 29 Oct 2013 15:47:38 +0000
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