MGMT 303 Final Exam Principles of Management Week 8 DeVry hiqualitytutorials/product/mgmt-303-final-exam-principles-of-management-week-8-devry/ (TCO 1) The goals that have been set for an organization must be monitored and the actual performance compared to goals. This is part of the ______ function of management. (Points : 7) Planning Organizing Leading Controlling (TCO 2) The process of actively monitoring the environment through activities such as reading and observation is called (Points : 7) Being socially responsible Environmental scanning Alliance creation Informational management A strategic response (TCO 3) ______ is when an organizations intention is to go beyond its legal and economic obligations, to do the right thing and act in ways that are good for society.(Points : 7) Classic view Sustainability Social responsibility ISO 9000 all of the above (TCO 4) The European Union and North American Free Trade Agreement are often in the news in the USA. There are other trade agreements in the world. China and South Korea are not members of a specific trade agreement but do take part in trade discussion of which agreement or association? (Points : 7) South Asian Assiciation for Regional Cooporation Association of Southeast Asian Nations East Asia Trade Community Asia United Trade Agreement None of the above (TCO 5) _____ planning is the process by which managers identify alternative courses of action that the organization might follow if various conditions arise. (Points : 7) Strategic Standard Contingency Integrative Goal optimization (TCO 6) After watching the royal wedding, Susan wants to start her own hat-making company in the United States. To help her determine whether this is a good idea, she needs to find the answers to which of the following questions? (Points : 7) Who are my customers, and where are they? Who are my competitors, and where are they? How can I differentiate my product from that of my competitors? In what quantities and at what price will my customers buy my products? All of the above (TCO 7) _____ is defined as clear and distinct lines of authority among all positions in an organization. (Points : 7) Autonomy Delegation Chain of command Span of management Departmentalization (TCO 8) The _____ is the act that requires organizations with 50 or more employees up to 12 weeks of unpaid leave each year for family or medical reasons. (Points : 7) Lilly Ledbetter Fair Pay Act Patient Protection and Affordable Care Act Family Medical Leave Act Occupational Safety and Health Act Americans with Disability Act (TCO 9) During which stage of group development do members try out various forms of behavior in an attempt to test the waters and see what will be acceptable in the group? (Points : 7) Norming Storming Forming Performing Conforming (TCO 10) Income statements, balance sheets, and audits are examples of the control of (Points : 7) Physical resources Cybernetics Financial resources Organizational complexity Human resources (TCO 2) An organization’s external environment refers to forces outside the organization that affect its performance. Compare and contrast two of the components of the external environment. (Points : 10) (TCO 3) What is social entrepreneurship? How can businesses promote positive social change? (Points : 10) (TCO 7) Briefly describe the matrix structure of organizational design. What are the advantages and disadvantages of this design? (Points : 10) (TCO 8) Identify three selection tools used in the selection process to ensure that the most appropriate candidates are hired. What makes the tools useful? When is the tool appropriate? (Points : 10) (TCO 9) Explain what the barriers are to interpersonal communications. (Points : 10) (TCO 10) What is controlling and why is it important to an organization? (Points : 10) (TCO 1) Briefly describe any five of the 10 managerial roles described by Henry Mintzberg. Give an example of each. (Points : 10) (TCO 2) Describe the six components of the external environment and give at least one specific example of each of the components that are not examples given in the textbook. (Points : 20) The six components of external environment that are listed in our book on page 44 are economic, global, political/legal, sociocultural, technological, and… hiqualitytutorials/product/tco-2-describe-the-six-components-of-the-external-environment-and-give-at-least-one-mgmt-303-final-exam-devry/ (TCO 8) You are a manager of a consulting firm with 25 employees under your supervision. Employee motivation appears to be slipping, as well as employee performance. Employees seem to have a negative attitude about their work, which has led to some turnover of employees and an increase in absenteeism. You have been asked to provide upper management with recommendations of how to improve motivation of the employees. Please create a motivation plan and list the main motivational theories you are applying in this plan. You should come up with a minimum of three ideas on how to improve motivation. (Points : 20) Having to manage 25 people, its obvious that some of them are self-motivating, while others need to be told how to do something and… hiqualitytutorials/product/tco-8-you-are-a-manager-of-a-consulting-firm-with-25-employees-under-your-mgmt-303-final-exam-devry/ (TCO 9) You are the plant manager at Acme Plastics. You are running two shifts: a day shift and an evening shift. Before the day shift leaves each day, the workers must get an adequate supply of raw materials from the warehouse for the evening shift to use. On several occasions, they have failed to do so. By the time the evening shift gets to work, the warehouse is locked up, and it takes about 3 hours to get someone to come on site in order to unlock it and get the production line rolling again. The two shift supervisors are at each others throats, and you have to do something to correct the situation. What is the basic problem causing this conflict? What could you do to solve it? (Points : 20) The main problem at Acme Plastics is that the adequate supply of materials is not making it to the warehouse on time and the two supervisors are… hiqualitytutorials/product/tco-9-you-are-the-plant-manager-at-acme-plastics-you-are-running-two-shifts-mgmt-303-final-exam-devry/ (TCO 10) Our text defines the four functions of management as planning, organizing, leading and controlling. Briefly put, the plan states the desired outcome or goal and the process for achieving it. Control is the regulation of organizational activities and processes in such a way as to facilitate goal attainment. Assume that you are a manager of a business. State the type of business you are managing (it can be any business you choose). Give two examples of controls that you would implement in the business and how they could facilitate goal attainment. (Points : 20) In this scenario, I am the manager of the local Best Buy. My first example of using control in this business would be by using multiple… hiqualitytutorials/product/tco-10-our-text-defines-the-four-functions-of-management-as-planning-organizing-mgmt-303-final-exam-devry/
Posted on: Wed, 17 Dec 2014 23:52:29 +0000