MSC Cruises Upgrades Shipboard Communications To Optimise Wi-fi Experience Paul Dowling Sales Manager at Riviera Maritime Media Top Contributor • Powerful new iDirect X7 modem being rolled out across whole MSC Cruises fleet Oslo, 24 November 2014 – MSC Cruises has started a fleet-wide optimisation enabled by Marlink to improve shipboard VSAT (Very Small Aperture Terminal) connectivity. MSC Cruises is the first cruise line in the world to benefit from the iDX 3.2 software and X7 modem from iDirect, and will receive enhanced service delivery and performance, resulting in higher throughput and richer end-user functionality for both ship management, passengers and crew. Following successful tests of the new iDirect X7 modem in August 2014, Marlink began the complete rollout across the 12 ships of the MSC Cruises fleet in October 2014. The higher bandwidth that the new technology offers boosts data rates to create an online experience for MSC Cruises guests that is comparable to terrestrial wireless broadband. Staying connected is increasingly important to our guests, so MSC Cruises wanted to enhance the onboard Wi-Fi experience by ensuring that more guests can get online at the same time, said Emilio La Scala, General Manager, MSC Cruises Technical Department. The iDirect X7 and Marlink C-band VSAT solution secures the bandwidth and performance to provide stable services for both guests and crew. Since we started with the first VSAT for MSC Cruises in 2003, MSC have always been an early adopter, committed to continuously improving the communications user experience for crew and passengers, said, Antoine Lisse, Key Account Manager, Marlink. Together we have introduced the latest technology and capabilities, and with iDirect X7 on the C-band service, they will have one of the most advanced VSAT solutions in the market today. The Marlink Global C-band iDirect service has been operational since spring 2014 on the new generation iDirect software, iDX 3.2, which is a precondition for introducing the new and more powerful X7 modem. All MSC services using Marlink C-band, such as company headquarters and public telephony, GSM voice and data, and ship management LAN communications, are now routed over the X7 modem. iDirects latest technology features Adaptive TDMA (Time Division Multiple Access), which enhances return channel performance and increases network availability on vessels under rain fade and satellite link degradation. X7 improves link performance significantly, enabling high-quality multi-user data connections for vessel management on C-band, and for passengers if the vessels Ku-band services need to be switched to the Marlink C-band service.
Posted on: Tue, 25 Nov 2014 22:44:16 +0000
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