Major shoutout to US Airways. Missed a connection flight because I mistakenly put the wrong time zone in my phone and had to find another flight: they gave me 2 options and found me a a seat on another flight within 5 minutes (no charge). For the baggage, they automatically locked up my bag, and when I got to the airport, a bagging agent personally escorted me there and grabbed me my bag. Just WOW.
Posted on: Mon, 29 Dec 2014 10:31:56 +0000
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