Me: Comcast, my cable is out, but its not me. My equipment works. There is a problem at the street. Comcast: So you have no cable signal? Me:Yes Comcast:Did you reset your box? Me:Twice Comcast:Do you have signal now? Me:No Comcast: Do you have WiFi? Me:Connectivity, yes. But no data transmission. My cable is out. Comcast:You have no cable signal. There is a problem with the cable. Me:Do I pay you for this wisdom? Comcast: No, billing is a separate department. But you are eligible for a credit for the three days of service you will miss due to the outage Me:Swell. You going to take care of that? Comcast:No. I dont have contact with the other departments. Youll have to call back to ask for billing department. Is there anything else I can help with? Me: Did California Chrome win the triple crown? Comcast:I dont know. I dont have contact with the outside world. Have we taken care of all of your service needs today? Actual conversation. #burncomcastburn
Posted on: Sat, 07 Jun 2014 23:21:32 +0000