Modi on his completion of one month as PM issued clear instructions to bureaucrats asking them to reduce delays, cut red tape and ensure greater accountability and efficiency. Now he wants civil servants in his office to ensure the urgent processing of complaints listed on social media accounts and websites of government departments, particularly if they relate to problems with flights, train tickets and journeys, telecom, banking, health and pensions.
Posted on: Tue, 24 Jun 2014 04:26:02 +0000
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