My most recent customer survey experience, courtesy of eBay who - TopicsExpress



          

My most recent customer survey experience, courtesy of eBay who contacted me to ask if theyd been helpful over issues arising when a Belgian buyer had been unable to buy a pedal Id put up for sale at its buy it now price, despite all his efforts to buy (straight answer: no actually - total waste of time and energy)... went through the steps diligently spending a further 25 minutes detailing the specific problem only to be told Id made invalid answers which needed to be amended - but with NO guidance as to what part of the page-long description was considered to be invalid, nor why it was invalid. Ha ha! Sorry to bother you, Big Brother! Invalid? YOUVE advised me to be as accurate as possible regarding my experience of your (notable lack of constructive) help, regarding this help! Shoulda known - I especially liked the bit where it said the survey offer would be deleted in 5 days. Now what survey would that be, anyway?
Posted on: Tue, 04 Nov 2014 08:21:32 +0000

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